AI Schedule Maintenance for Sandbox Orgs - March 13th 2026

Scheduled Maintenance Report for ServiceMax

Completed

The scheduled maintenance has been completed.

Posted Mar 13, 2026 - 23:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 13, 2026 - 22:00 UTC

Scheduled

Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package on all Sandbox orgs, including new features and latest security fixes) on March 13th 2026, 10:00pm UTC. During this time, ServiceMax AI users will experience sporadic downtime.

Please review Release Notes for latest features and how to enable them – “https://support.ptc.com/help/servicemaxcore/en/index.html#page/articles/release_notes/release-notes.html”

Posted Feb 11, 2026 - 04:28 UTC

This scheduled maintenance affected: System Maintenance and ServiceMax AI (Package Upgrade).